Harassment by Patients Policy

Your commitment to us

Please treat our staff with respect We will not tolerate any member of our team being harassed and will take action We may de-register you from the practice Harassment includes (but is not limited to) violence, abuse or offensive language

Our commitment to you

We want you to be pleased with your experience of our service and want to know if we have not met your expectations We have a formal procedure for dealing with complaints and learn from feedback to improve our service to all patients